Customer support
Contact Fire Horizon
Questions about your account, connected financial institutions, or subscription? Send us an email and include enough detail for us to investigate.
Email support
Our public support address is:
support@fire-horizon.com
Choose Gmail, Outlook, iCloud Mail, Yahoo Mail, or your device's email app.
What to include
- The email address associated with your Fire Horizon account.
- The page or connected account where the issue occurred.
- The exact error message and the steps that led to it.
- A screenshot, after hiding balances and removing sensitive information.
What we can help with
Account and access
Sign-in, email verification, password recovery, and household access.
Connected accounts
Brokerage or bank connections, account syncing, and imported holdings.
Billing and subscriptions
Plan changes, billing access, receipts, and subscription questions.
Privacy and security
Data exports, account deletion, privacy questions, and suspicious activity.
Protect your account
Never email passwords, verification codes, brokerage credentials, access tokens, or full account numbers. Fire Horizon support will never ask you to send them.
Learn more about how we handle information in our Privacy Policy and review our Terms of Service.